It’s been a couple weeks since I placed my order, and I still haven’t received my box. What gives? (Updated 12.01.15)
Shipments begin on the 10th of each month, if you are an existing member or start your membership before the 9th of that month - your box will ship on the 10th.
New members that sign up between the 10th and 20th will have their first box sent out within 48 business hours of order date.
- US orders please allow 3 to 7 business days for arrival
- Canada orders please allow 10 to 12 business days for arrival
Can I switch my subscription type?
Yes - we have recently updated our system to be able to give you guys access to more in your accounts - we are in the process of moving all members that signed up before 11.25.15 over. Please use the appropriate method to make changes to your account:
- Sign up after 11.25.15 please access or start your account HERE
- Sign up from 8.24.15 - 11.24.15 please access your account HERE
- Sign up before 8.24.15 please us the appropriate links below:
When do auto renewals, renew each month?
- If signed up before 11.24.15 you will be charge on the the anniversary day
- Sign up after 11.24.15 you will be charged on the 1st of the month, depending on your box plan.
Where do I fill out my Sportsman's Style Profile?
For Members only - www.thesportsmansbox.com/login
If I or the gift recipient were to move, can I change the shipping address?
Of course, just let us know before the 5th of the month at firstname.lastname@example.org
I became a Sportsman's Box member! Will they ship to a PO box or do I need a physical house address?
The boxes we ship are somewhat large, so they may not fit in your PO box. However, most post offices should have a program that notifies you when you have a package that could not fit into your box. We cannot speak for your specific location with certainty. Typically, a home address is always a safer bet.
I am purchasing as a gift, will it auto renew?
No, it will not auto renew.
Why should I Sign Up?
We believe the correct question is "WHY NOT!?" and we do not have an answer that is worthy of entertaining so Get Started Here
What will I get?
Each month you will get a box full of awesome, boxes are packed with supplies for the field and water as well as items that support the everyday Sportsman's lifestyle.
What is the "Sportsman's Box"?
Please see www.sportsmansbox.com/the-box
I canceled my membership, why am I still receiving the Sportsman's Box?
There may be a couple of reasons you are still receiving boxes.
- If you chose a 3 or 6 month plan then your plan has not ended yet. You will not be charged again after your plan is completed.
- You cancelled after the renewing of your account.
How does a gift subscription work versus a regular subscription?
A regular subscription has an auto renewal date. (You may cancel anytime) When you give as a gift it does not automatically renew.
Is there a deadline to order to make sure I get my box this month?
Yes, please have your order in by the 20th of the month. For example: In order to get a January Box you need to order before January 20th.
Can't Find the Answer?